Legal

Privacy Policy

Last updated June 21, 2026

This Privacy Policy explains how PlainSpan LLC (“PlainSpan,” “we,” “us”) handles information in connection with this website, plainspan.com. It covers the marketing website only. When a dealership becomes a PlainSpan customer, the data handled inside the product is governed by a separate agreement.

The short version: This site uses no cookies, no analytics, and no tracking. We don’t sell your information. The only personal information you actively give us is what you put in the demo form or send us by email — and we use it only to reply to you.

Information you give us

If you submit the demo-request form, you provide your name, your dealership, your email address, and (optionally) a phone number and a message. If you email us, we receive whatever you write and your email address. We use this only to respond to your request and to follow up about PlainSpan. We do not use it for advertising, and we do not sell or rent it.

Information collected automatically

Our hosting provider, Amazon Web Services (AWS), records standard server access logs when your browser requests a page — including your IP address, your browser user-agent, the page requested, and the time. We use these logs only to keep the site secure and to diagnose problems. They are stored in a private, encrypted location and automatically deleted after 90 days.

We do not use cookies, analytics, advertising pixels, or any third-party tracking on this site.

Service providers

We rely on a small set of vendors to run the site and reach you:

  • Amazon Web Services — website hosting, content delivery, and sending the demo-form notification to our inbox (United States).
  • Google Workspace — our hello@ email inbox (United States).

We may also disclose information if required by law, or to protect our rights and the safety of others. We do not sell personal information.

How long we keep it

Demo requests and emails stay in our inbox for as long as we need them to respond to you and keep a record of our correspondence. Server access logs are deleted after 90 days, as described above.

How it’s protected

Traffic to this site is served over HTTPS, and the data we hold lives on encrypted, access-controlled infrastructure. You can read more on our security page.

Your choices and rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it — just email hello@plainspan.com. Depending on where you live (for example, Texas or California), you may have additional rights under your state’s privacy law. Because we don’t sell personal information or use it for targeted advertising, there is nothing of that kind to opt out of, but we will honor valid access and deletion requests.

Children

This site is intended for businesses and is not directed to children under 13, and we do not knowingly collect information from them.

Where we operate

PlainSpan is based in the United States, and information is processed in the United States.

Changes

We may update this policy from time to time. When we do, we’ll change the “last updated” date at the top of this page.

Contact

Questions about privacy? Email hello@plainspan.com.

PlainSpan LLC · Texas, USA